Strong wind and heavy rain made its way through our service territory this weekend causing damage and outages for BGE customers. As with any approaching storm, prior to arrival, we took proactive steps to prepare for the possibility of widespread outages and encouraged customers to do the same. Throughout the storm and aftermath, we informed customers of our restoration progress and reminded them to contact us if they experienced an outage.
While BGE employees and customers work together to weather storms, our equipment - from power lines and meters to transformers and substations - also has an important role in helping to manage a safe, reliable and effective energy delivery system.
BGE's ongoing infrastructure improvements all contribute to a more reliable electric grid. The new metering system being installed by BGE, in addition to enabling customers to better manage their energy usage and bills, will assist the utility in our restoration efforts.
In 2013, we will be able to communicate with the new smart meters to confirm that individual customers have been restored after an outage, instead of calling customers as we currently do.
Through building a smarter grid, BGE will be able to analyze data from across the system to help us better understand where and why outages are occurring and remedy these situations quickly.
Together, we survived this recent storm. As we move forward with enhancing our energy network, we will continue to work together with our customers to enhance reliability.