When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE's free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
If you are a contractor requiring BGE assistance removing or trimming trees, please complete the following form, Contractor Assistance Form. Fax your completed form to BGE's Forestry Unit:
Please allow 7-10 business days for a BGE representative to contact you. When you bid tree jobs which involve BGE equipment, BGE must inspect all jobs and will provide assistance only as required. We may de-energize our equipment, power lines, or provide clearance for our lines. This normally takes 2-4 weeks and outages may be cancelled by the utility. A
list of Planned Electrical Outages is available. You must have the outage number provided by the Forester who scheduled your outage.
BGE is not responsible for removing wood debris. Tree(s) must be marked in order for BGE to provide support. Do not use this form to file a claim with BGE. For claims,
please download this form.