When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE's free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
BGE is committed to maintaining a safe and reliable gas system, which begins with helping our customers understand the importance of natural gas safety. Gas is
colorless, tasteless, and
odorless in its natural state. Therefore, BGE puts mercaptan, a safety additive in natural gas to give it a rotten egg odor and make it easier to detect.
If you smell gas inside or outside: Leave the area immediately and call BGE.
Call 1-877-778-7798 or
Emergency gas service calls are answered 24/7. A service person will respond quickly, free of charge. Don't use matches, or turn anything on, even a cell phone. Even homes that don't use gas can experience gas leaks from outdoors.
For signs of natural gas:
Mercaptan is a safety scent BGE puts in natural gas to give it a rotten egg smell.Listen for hissing, blowing or roaring sound of gas escaping.
Look for dirt being blown into the air, dead plants or grass in an otherwise green area, fire coming from the ground or water bubbling or being blown into the air.
BGE is committed to the safety & integrity of its natural gas network.
Learn the signs of carbon monoxide and what you can do to prevent buildup.
BGE alerts customers to a possible safety hazard with gas appliance connectors.
Learn how gas service may be interrupted by storms, floods and more.
BGE's Natural Gas Safety Hero! Visit BGEGasHero.com to learn more.
BGE's program to protect gas meters from vehicular traffic.
Spring Gardens has been the center of BGE’s gas operations since 1855.
Captain Mercaptan is BGE's Natural Gas Safety Hero! Visit
BGEGasHero.com to learn more about Captain Mercaptan.
BGE is committed to the safety and integrity of its natural gas pipeline network. For more information, please visit