Jeannette M. Mills VP, Customer Operations & Chief Customer Officer
Chances are good that the crews working on the power lines that serve you might not be from Maryland and they even might not be from the United States. Today we have crews from 12 states and Canada working in 42 separate communities in eight counties and Baltimore City
. Nearly 1,200 out-of-state utility workers answered our call for assistance, coming from as far away as Quebec and Oklahoma to help repair damage and restore power following the weekend’s powerful thunderstorm systems. We know it is not easy for utilities to release crews during summer storm season when the potential for violent storms is high, so we’re particularly thankful for the support.
They join BGE personnel in the restoration effort, bringing the total force to more than 2,600. BGE called for assistance as soon as it became apparent that Friday’s thunderstorms would create a wide swath of damage across Maryland
and several other states. The mobilization effort has been on par with BGE’s efforts to add resources for an approaching hurricane, except Friday’s sudden storm didn’t allow for days of advance preparation.
Yet, when BGE made the call, they answered, and then began a drive from hundreds, and in some cases, more than a thousand miles away. This storm has created high demand for external crews and equipment, with utilities in the path of destruction between the Midwest and Mid-Atlantic unable to provide assistance and needing help themselves to restore millions of power outages.
We regularly dispatch BGE crews to storm-ravaged areas
, and we know that when we ask for help it will be there. It’s part of an industry-wide partnership to provide “mutual assistance” to areas in the path of severe impact storms. When utility companies work together, restoration efforts progress more effectively than a local company can manage alone.
Thank you to our customers for continuing to be patient, supportive and welcoming to all of the crews working in your neighborhoods in difficult conditions. They appreciate it and report numerous examples of neighbors helping neighbors and demonstrating a generosity of spirit that makes our communities stronger. Thank you for demonstrating how well Maryland responds to challenges.
We owe tremendous gratitude to all of the utility workers and the 1,200 people from out-of-state who left their homes and families so that homes and families in Maryland could have power again. With their help, steady progress continues. Thank you.