Each tree will come with standard tree planting instructions, a map of the designated planting site (in order to increase energy efficiency) and important reminders to never plant near overhead power lines and always call Miss Utility at 811 before digging and planting.
Together, with our customers and the Arbor Day Foundation, we’re hoping to help beautify and add energy efficiency to central Maryland.
BGE recognizes the importance of being active members of the communities we serve. As such, many employees regularly find ways to contribute both their time and labor to help others. They also serve on boards and look for ways to involve friends, family and co-workers to maximize the response and expand relationships within the community.
Jeannette M. Mills, VP, Customer Operations & Chief Customer Officer
Recently we launched a mobile website and power outage map to give you more options for reporting and monitoring outages in your area. Now, if you lose power as a result of this snowstorm, the easiest way to report the outage is through bge.com on your mobile phone.
When you access the website through your mobile phone or other smart device like a tablet, you’ll notice that you get some streamlined options. You can report a power outage by providing either the phone number associated with your account, or your account number.
You can also view a map of the area and see where outages have been reported. By selecting the icon for a reported outage, you can see the number of customers affected by it and, depending on what information is available, the cause of the outage, status of the crew assigned to repair it and an estimated time of restoration. The map refreshes periodically, so you will not see an icon for your reported outage immediately after you submit it. Also, you will not see exact addresses of outages to protect privacy.
Please keep in mind that estimated individual restoration times may not be available through the mobile site or automated outage phone reporting system (877.778.2222) when severe storms cause widespread outages and extensive damage. Estimates will only be made available as we work through the damage to the system and we have a high degree of confidence in their accuracy.
Of course, the hope is that you do not lose power during this storm or others, but if you do, we hope you find the new mobile website and outage map convenient and helpful. Beyond storms and outages, the mobile site also provides an easy way to contact BGE on a wide range of topics. We look forward to continuing to expand our mobile capabilities in order to serve our customers in the way that is most convenient.
Staying informed during a storm is also vital to helping you and your family take quick action or plan your next steps of preparation. We encourage customers to stay tuned to local weather services and media for weather updates, as well as follow us on Facebook and Twitter to stay informed of outages and restoration information. One of the most important ways to prepare, however is to have a storm kit and a family plan ready. Here are tips on staying safe prior to, during and after storms:
We love to hear from you. So feel free to comment, but keep in mind our