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Emergencies: 800.685.0123

If you smell natural gas or see downed power lines, leave the area immediately, and then call BGE. This number is available 24 hours a day, 7 days a week.

Reporting Outages

We rely on you to report outages. You can now report your outage online through BGE.com, including on your smart phone or tablet device. If you prefer, you can call 877.778.2222. We verify the phone number on the account so please have that ready. The online service and phone number are available 24 hours a day, 7 days a week.
 
Hours of Operation
  • 7:00 a.m. - 7:00 p.m. Monday through Friday

  • Emergency service is ready to assist you 24 hours a day by calling 800.685.0123
Contact Phone Number
Residential Customer Service

800.685.0123

Business Customer Service

800.265.6177

TTY/TTD 800.735.2258
Special Needs Customers 877.213.2610
Customer Service Fax 410.234.7123
877.685.SESP (7377)
PeakRewardsSM 888.309.PEAK (7325)
Tree Trimming
800.685.0123
Outdoor Lighting

410.470.9446
800.685.0123 

Construction & Remodeling Services 800.233.1854
Builders & Contractors 410.637.8713
800.233.1854
Media Inquiries

410.470.7433

888.232.1919

By Mail

Location Address
General Mailing
P.O. Box 1475
Baltimore, MD 21203
Payment Mailing
P.O. Box 13070
Philadelphia, PA 19101-3070