Contact BGE

 Contact Us 

Emergencies: 800.685.0123

If you smell natural gas or see downed power lines, leave the area immediately, and then call BGE. This number is available 24 hours a day, 7 days a week.

Reporting Outages

    We rely on you to report outages.
    You can also call 877.778.2222. We verify the phone number on the account, so please have that ready.
The online service and phone number are available 24 hours a day, 7 days a week.
Hours of Operation
  • 7:00 a.m. - 7:00 p.m. Monday through Friday

  • Emergency service is ready to assist you 24 hours a day by calling 800.685.0123
  • BGE's customer care center will be operating modified business hours on Tuesday, November 17th. Customer Service Representatives will be available from 7:00 a.m. until 5:00 p.m. After 5:00 p.m., please use the automated account services available through our website or at 1.800.685.0123.

Customer Service

Contact Phone Number
Residential Customer Service


Business Customer Service


TTY/TTD 800.735.2258
Special Needs Customers 410.783.5926
Customer Service Fax 410.234.7123

BGE Programs

Contact Phone Number
877.685.SESP (7377)
PeakRewardsSM 888.309.PEAK (7325)


Contact Phone Number
Tree Trimming
Outdoor Lighting


Construction & Remodeling Services 800.233.1854
Builders & Contractors 800.233.1854


Contact Phone Number
Media Inquiries



By Mail

Location Address
General Mailing
P.O. Box 1475
Baltimore, MD 21203

Payment Mailing

P.O. Box 13070
Philadelphia, PA 19101-3070