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Emergencies: 800.685.0123

If you smell natural gas, or see downed power lines, leave the area immediately and then call BGE. This number is available 24 hours a day, 7 days a week.

Reporting Outages: 877.778.2222

We rely on you to report outages. We verify the phone number on the account so please have that ready. This number is available 24 hours a day, 7 days a week.

Contact Us Online

 
 

Hours of Operation

 
  • 8:00 am Monday - 12:00 midnight Friday

  • Emergency service is ready to assist you 24 hours a day by calling 800.685.0123
  • Foreign-language interpreters are available for Spanish, Mandarin, Cantonese, Vietnamese, and Korean and other non-English speaking customers.
 
Contact Phone Number
Residential Customer Service

800.685.0123

Business Customer Service

410.265.4100
800.265.6177

TTY/TTD 800.735.2258
Customer Service Fax 410.234.7123
BGE Smart Energy Savers Program®:
Conservation and Energy Saving

M-F, 8 am – 8 pm and Sat, 8 am – 5 pm
877.685.SESP (7377)​
PeakRewardsSM 888.309.PEAK (7325)​
Tree Trimming
800.685.0123​
Outdoor Lighting

410.470.9446
800.685.0123 

Construction & Remodeling Services ​410.637.8713
800.233.1854
Builders & Contractors 410.637.8713
800.233.1854​
Media Inquiries

410.470.7433

888.232.1919

By Mail

Location Address
General Mailing
P.O. Box 1475
Baltimore, MD 21203
Payment Mailing
P.O. Box 13070
Philadelphia, PA 19101-3070