Reporting Outages
We rely on you to report outages. You can now
report your outage online through bge.com, including on your smart phone or tablet device. If you prefer, you can call 877.778.2222. We verify the phone number on the account so please have that ready. The online service and phone number are available 24 hours a day, 7 days a week.
Emergencies: 800.685.0123
If you smell natural gas, or see downed power lines, leave the area immediately, and then call BGE. This number is available 24 hours a day, 7 days a week.
Contact Us Online
Hours of Operation
By Mail
| Location |
Address |
|---|
| General Mailing |
P.O. Box 1475
Baltimore, MD 21203 |
| Payment Mailing |
P.O. Box 13070
Philadelphia, PA 19101-3070 |
