Energy Assistance

 Energy Assistance 

If you are having difficulty paying your gas and electric bills, we may be able to help you with payment arrangements.
Please call one of the telephone numbers below to reach a BGE office.
For Collection Questions​:
Inside or Outside Baltimore Metropolitan Area​ 800.685.2210
Online​ Contact Us
Business Office (for all other requests or questions):​
Inside or Outside Baltimore Metropolitan Area​​ 800.685.0123​​
Online Contact Us
Hearing and Speech Impaired (TTY/TDD):
Baltimore Metropolitan Area Maryland Relay Service​ 800.735.2258​
​Online Contact Us
Community Resource Guide 
BGE's Community Resource Guide is a collection of resources and information about assistance programs– federal, state and local, as well as programs from BGE and nonprofit providers. 
Information about the following programs can also be found in the Community Resource Guide:
BGE offers a host of empowering choices to help you conserve energy, save money and protect the environment. Take advantage of the variety of programs, services and incentives today.

Electric Universal Service Program (EUSP) and Maryland Energy Assistance Program (MEAP)

EUSP is a state program that helps qualifying limited-income customers pay the electric portion of their bills. MEAP provides a grant for qualifying limited-income customers regardless of their heating source. The programs provide bill payment assistance, resolution of past utility debts, and other selected services to make residences more energy efficient.  Call 800.352.1446 for information. EUSP and MEAP applications and brochures can be downloaded from the Maryland Office of Home Energy Programs (OHEP) website.

Check the Status of Your OHEP Grant Application

The Maryland Office of Home Energy Programs (OHEP) has made a new website available to help you determine the status of your OHEP grant application. The website – – allows customers to learn the current status of their application for assistance submitted to OHEP. 
Utility Service Protection Program (USPP)
Customers who enroll in either EUSP or MEAP are eligible to enroll in the Utility Service Protection Program. USPP provides a means for limited-income to protect their utility service.  
Call 800.352.1446 for information about the USPP, or visit the Maryland Office of Home Energy Programs (OHEP) website.

Limited Income Energy Efficiency Program

Department of Housing and Community Development (DHCD) is now administering The EmPOWER Maryland Low Income Energy Efficiency Program (LIEEP).This program helps income qualified customers with installation of energy conservation materials in their homes.
For more information on this program, please visit or call 1.855.583.8976.
Billing & Payment Services

Last winter, the Fuel Fund of Maryland helped more than 11,000 children stay safe and warm by providing resources to keep the lights and heat on in their homes. Your donation helps keep children, parents, and grandparents connected to life sustaining energy.  The Fuel Fund is a private non-profit organization and is separate from BGE.

Visit, or click on the image above, for more information or to donate online now.