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Emergencies: 800.685.0123

If you smell natural gas, or see downed power lines, leave the area immediately and then call BGE. This number is available 24 hours a day, 7 days a week.

Reporting Outages: 877.778.2222

We rely on you to report outages. We verify the phone number on the account so please have that ready. This number is available 24 hours a day, 7 days a week.
 

 Service Requests

 

Get in touch with the right people about your service requests or concerns we can help with.

 

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 Questions & Answers

 

We've compiled all the questions into one area to help you find the answers you need.
 

 Storms & Outages

 

We're committed to providing you with the latest storm information, current outages, safety tips & more.

 

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 Contact Us

 

BGE offers choices for your electric or gas service. You can choose what's right for you.

 

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 Common Questions

 
What is BGE's Smart Energy Savers Program®?
BGE’s Smart Energy Savers Program® is a portfolio of smart choices that will help you conserve energy, save money and improve the environment.
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What are the benefits of the BGE Smart Energy Savers Program®?
BGE’s Smart Energy Savers Program® enables you to control energy use, especially during peak periods, leading to more efficient use of electricity and potentially lowering the energy bills.
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Can customers participate in more than one of the BGE Smart Energy Savers Program®?
Yes. Visit BGESmartEnergy.com to review other offers.

Consumer Reference Book

As your energy delivery company, BGE wants to provide you with helpful information on our services and programs. This booklet covers everything from meter installation to stopping your service.

 

Safety Message

For Your Security

All BGE employees and contractors carry identification badges. Always ask to see a badge before allowing anyone into your home.