Power Out or Downed Wire?
Call 877.778.2222 – Every call helps us help you.
When reporting a power outage, your call goes directly to our trouble processing center for response. The system works by matching your phone number to your account, so it's important that we have your current phone number on file. If you move or change phone numbers, you can use our
online account management service to update your phone number. You can also call BGE at 800.685.0123 to update your phone number. Please have your account number available when you call.
Media should contact the media hotline - 888.232.1919 - for more information.