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Landlords and property owners/managers can manage their accounts online. This free service is available only to those who participate in BGE's Automatic Change Name (ACN) Program.
Automatic Change Name (ACN) Program
Based on a written agreement between BGE and the landlord or property owner/manager, gas and electricity are not turned off when tenants move and terminate their accounts. Instead the service is transferred to the property manager's name and the bill is sent to the property manager's address. Landlords and property managers benefit in several ways:
- The Service Application Charge is waived when properties covered by this program transfer into your name.
- Heat remains available to protect your property during cold weather.
- Service is available for post-occupancy repairs and renovation and for showing the property to prospective tenants.
- BGE notifies property owners/managers when a tenant notifies BGE of a request for service termination.
We notify you of the transfer by mail, which usually takes three business days. For properties not covered by the Automatic Change Name Program, meters are turned off when a tenant calls to discontinue service, unless another tenant or landlord contacts BGE to begin service at the property.
Additional online services for ACN Program participants
Landlords and property owners/managers who are ACN Program participants can do the following online:
- Submit a tenant's application for service and track the application’s status
- Submit requests to add or delete properties from the ACN Program
- View annual consumption history for each property enrolled
- View account holder status and effective date for each property
- View payment information and outstanding account balances for properties in their name
- View and print bills for properties currently in their name
- Change bill-to mailing address for their properties
- View service order information when tenants advise BGE that they are vacating, replacing paper notifications sent by mail.
To use these on-line services, BGE must assign you a Property Manager ID Number (PMID #).
Enroll in the ACN Program
Complete the application online after downloading (The form is editable so that information can be entered from the computer.).
Print and sign the application and choose one of three ways to send. Fax to 410.470.9130, scan and email to
PropertyManagers@constellation.com, or mail to:
BGE
Automatic Change Name Desk
PO Box 1475
Baltimore, MD 21298-9979
Sign Up for Property Manager Online Services
After your ACN Program agreement is processed—or if you're an existing ACN Program participant—and you wish to use our Property Manager Online Services, please email us at
propertymanagers@constellation.com. Please include:
- Your company name
- One of your automatic change name property addresses
- A daytime contact telephone number
Once we receive your request, your PMID # will be sent to you via letter to your mailing address on record.
If you have your PMID #, Sign Up now
