Customer bills are broken down to indicate charges for supply— the actual electricity and/or natural gas— and delivery, the process of getting that electricity or gas to the customer.
The amount a customer is billed each month is determined through established rates and tariffs. The rates and terms and conditions under which a utility conducts its regulated business are set forth in its tariffs. All of the rates, terms and conditions of service in the tariff are reviewed and approved by the Maryland Public Service Commission.
Included with each month’s bill is a copy of Connections, BGE's monthly newsletter, which includes helpful tips and information on how to save energy and money.