Exelon Rate Credit

 Exelon Rate Credit 

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100_rate_credit.jpgResidential Customers Began Receiving Credit May 1

Residential customers with active gas and/or electric distribution accounts on May 1, 2012 are receiving a rate credit in the amount of $100.  The credit is a result of the Maryland Public Service Commission’s review and approval of the merger of Constellation Energy and Exelon, which was completed on March 12, 2012.

Customers do not need to take any action to receive the rate credit. BGE automatically applies the credit for all residential customers with active account on May 1. Residential customers receiving gas and/or electric distribution service from BGE under a single account number receive a single $100 rate credit.

The credit is applied to the entire bill and applies to the various charges in the same way as any other payment. If a customer’s bill is less than $100, the unused portion of the Exelon Rate Credit will carry over to reduce future bills. Customers who left the service territory before incurring $100 of electricity or gas charges will not be issued cash refunds.

Residential customers will see the Exelon Rate Credit in the “Summary” section of their BGE bill, along with more information in the “Important Information About Your Bill” section.​

exelon-rate-credit-bill-sample.pdfSee bill sample 

 

 

 Common Questions

 
How much is the credit?
Residential customers with active gas and/or electric distribution accounts on May 1, 2012 will receive a rate credit in the amount of $100 per account.
Who is eligible to receive the credit?
Customers who have active residential gas and/or electric distribution accounts on May 1, 2012 will receive the credit.
Do I need to do anything to receive the rate credit?
Customers do not need to take any action to receive the rate credit.  BGE will automatically apply the credit to the bills for all residential customers who have an active gas and/or electric distribution account on May 1.
Will customers get a credit for gas and a credit for electric?
No. Residential customers receiving both gas and electric service from BGE under a single account number will only get a single $100 rate credit.    ​
What if I move within BGE's service area?
If you move within BGE’s service area and will still have an active BGE residential gas and/or electric distribution account on May 1, 2012, you are entitled to the credit.  ​
What if I move out of BGE's service area prior to May 1, 2012?
If you move out of BGE's service area or no longer have a BGE gas or electric distribution account on May 1, 2012, you will not receive the credit.  Only those residential gas and/or electric distribution customers with an active account on May 1, 2012, will receive the credit.  ​
If I move out of BGE's service area after May 1, 2012, will I receive a refund for any unused credit?
No.  If you leave the service area before incurring $100 of electricity or gas charges, the remaining unused portion of the Exelon Rate Credit will not be refunded to you. ​
If someone's account becomes effective after May 1, 2012, will they get the credit?
No. Only residential gas and/or electric distribution customers with active accounts on May 1, 2012 will receive the $100 credit on their May bill.​  
How will the credit appear on the bill?
The credit will be called “Exelon Rate Credit” on the bill.​
How will the credit affect my bill?
The credit will reduce your bill as if it were a regular payment. If there is any credit remaining on your active account, it will reduce future bills until used up.    ​
How will the credit affect my budget billing?
The credit will just reduce the amount you have to pay on your May bill as if it were a regular payment. If there is any credit remaining, it will continue to apply to future bills as if payments were made until the credit is used up. The credit will not change your monthly Budget Billing amount. ​
What if I don't get a bill in May? When will I get the credit?
The credit will appear on the first bill that you receive after May. ​  
Do I have to purchase my electricity supply from BGE to receive the credit?
No. BGE is your electric distribution company.  As long as you are a residential electric customer with an active account on May 1, 2012, you can choose any licensed, qualified energy supplier to supply your electricity and still get the credit. ​