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- Delete your cookies and temporary Internet files/cache. Close all browser windows for the changes to take effect.
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- Have a recent BGE bill handy and follow all instructions very carefully.
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Having trouble printing a PDF version of your bill?
Please make sure you have Adobe Reader version 6.0.1 or newer. Please refer to the Adobe website
for more information.
If you have Adobe Reader 8.0 you may experience printed output pages with missing or no data. There are three possible workarounds for this problem:
- Adobe's suggested workaround - Print the PDF file as an image:
Revert back to a previous version of Acrobat Reader to print.
Print using a Postscript print driver if the printer supports Postscript.
- 1. Open the PDF
- Choose File > Print, and then click Advanced.
- Select Print As Image.
- Click OK to close the Advanced Print Setup dialog box, and then click Print.
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