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Reporting Outages

We rely on you to report outages. You can now report your outage online through, including on your smart phone or tablet device. If you prefer, you can call 877.778.2222. We verify the phone number on the account so please have that ready. The online service and phone number are available 24 hours a day, 7 days a week.


Join more than 300,000 BGE customers who made the easy choice to enroll in PeakRewardsSM. PeakRewards helps ease the burden during summer peak electricity demand. Receive $100-$200 in summer bill credits and a programmable thermostat that can help you save on your annual heating and cooling costs.

 Common Questions

When is Property Manager Online Services available?
24 hours a day, 7 days a week, except during planned system maintenance. Please note that due to BGE’s computing security policy, you will be required to re-authenticate (re-enter your Username and password) every 30 minutes after you sign in.
Where can I find my PMID number on Property Manager Online Services?
The PMID number can be found at the top of the “Contracts” tab once a user has been authenticated.  If an Associate has not been authenticated, he will need to obtain the PMID number from his Principal Property Manager before registering.
What should I do if I have lost my PMID Number?
If you are an Associate who has lost your Company’s PMID number, it will be necessary for you to obtain this number from your designated Principal Property Manager. If you are a designated Principal Property Manager and have lost your Company’s PMID number, please send an e-mail to We will mail a letter to the mailing address we have on record for your ACN agreements providing this information.

 Need Help?

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Safety Message

BGE employees work around-the-clock to safely and reliably deliver gas and electricity power. If you smell gas or your power goes out, call 877.778.2222.