If you have a past-due balance with BGE because of temporary financial difficulties, you may want to consider a payment plan. This will allow you to make installment payments to bring your account up-to-date, in addition to paying each current month’s charges in full.
BGE offers the Personal Payment Plan for qualified customers. With the Personal Payment Plan you would pay one-third of the total “Amount Due”
on your most recent bill (see sample bill below). Then you would pay the rest in installments of one to six months, whatever you prefer, in addition to each month’s current bill. Our online calculator
can provide an estimate of your Personal Payment Plan down payment and monthly installment amount.
This is not the only type of payment plan available. If you prefer to discuss different terms, want to request an extension on your due date, or you have recently received assistance from the Maryland Office of Home Energy Programs, please call BGE to speak with a representative, at 800.685.0123.
To qualify for the Personal Payment Plan, you must:
- Have an active residential account with BGE (i.e. your service has not been turned off for non-payment)
- Have a total Amount Due of no more than $2,000.00
- Not currently have an active payment plan
- Not have defaulted on a payment plan in the past 18 months
- Not have an expired turnoff notice
Remember that your payment plan will consist of the down payment, monthly installment amount (a fraction of your remaining past-due amount), and charges for each current month’s BGE service, which must be paid in full. If at any time you do not pay the installment, plus your current month’s charges, you will be in default on the plan, you will be charged all remaining past-due amounts, and you could be subject to collection actions.
You will be notified by email within three business days if you are eligible for a Personal Payment Plan – as there may be certain factors that could disqualify you from receiving one – and if not eligible, what your options are. If you cannot be reached by email, or if you do not receive notice within three business days, call BGE at 800.685.0123.
Important Notice: If you submit this form and are approved for a payment plan, you must pay your down payment by the due date in the confirmation notice. If you fail to pay the down payment, you will be in default of this plan, subject to collection actions, and may not be eligible for any further payment plans for up to 18 months.
Note: If you think you may be eligible for state energy assistance and have not applied since July, visit BGE’s Financial & Billing Assistance
page to learn about sources of help.