Limited Income Programs
BGE's Limited Income Vision: "Someday all of our customers will have the necessary resources to meet their home energy needs."
BGE is committed to providing continual support through our Limited Income Strategy which:
- Acknowledges all of the challenges that lead customers into crisis and prevent them from fully meeting their obligations ;
- Addresses challenges facing our customers to the extent we have the resources and capabilities;
- Partners with outside stakeholders on issues beyond our core competencies; and
- Embraces BGE's obligation to be a leader in seeking solutions.
BGE’s Limited Income Strategy is designed to help vulnerable households meet their utility bill obligations by:
Increasing assistance access rates:
- More communication and outreach
- Develop external partnerships
- Better use of technology
Joining energy assistance with conservation measures:
- BGE’s EmPOWER Maryland programs are helping thousands conserve energy;
- Our Limited Income Energy Efficiency Program targets those eligible for state assistance;
- The BGE Heating System Fund is replacing hundreds of obsolete furnaces and boilers with energy-efficient systems
Adopting a stronger public advocacy stance:
- Advocate for more, and more effective assistance
- Join with Earned Income Tax Credit (EITC), Child Care Tax Credit campaigns
- Support asset-building, financial literacy
Working with providers to improve operations:
- Image processing technical guidance
- Application intake processing consulting
- Recruitment of volunteers for energy offices
- Advocating “One-Stop Shop” environment
