What provision does BGE make for customers with special medical equipment in their homes?
Before an emergency arises, customers are encouraged to contact BGE on 410-685-0123 or 1-800-685-0123 to advise of any personal medical hardships that require electrically operated medical equipment. Every customer with certified verification of his or her illness and type of electric-powered medical equipment will become part of the Special Needs program.

In the event service is interrupted due to a storm or other act of nature, BGE will make every effort to restore service as quickly as possible to all customers. Participants are encouraged to make prior arrangements for backup power supply or relocation plans in the event of an emergency.