BGE cautions customers to be mindful of individuals who try to gain access to their homes by posing as utility workers. Utility imposters may carry "official" looking credentials and often work in pairs.

BGE recommends customers take the following steps to ensure their safety against imposters:

• Do not open your door to someone you don't recognize – ask for a photo ID through the door / window. All BGE employees and contractors carry company ID badges displaying their name, photograph and identification number. To verify a BGE employee's identity or work being done at your home, call us at 410-685-0123 or 1-800-685-0123. Operators are available 24 hours a day, 7 days a week.
• For your convenience and safety, BGE will bill you for all repair work and not ask for payment at the time of service. Customers are never billed for meter repairs or maintenance.
• Report suspicious activity to the police. Customers who encounter suspected utility imposters are urged to immediately notify the police.

Please remember to share these safety tips with elderly family members, children and friends.