Delete your cookies and temporary Internet files / cache (click on 'Registration' above for details). Close all browser windows for the changes to take effect.
Configure your virus / security software to trust www.bge.com and secure.bge.com. Reference your security software documentation for instructions.
Wait for email delivery during the registration process. Some email providers can be very slow delivering email (sometimes taking hours). BGE.com will send you an email containing a link that you must click on to complete the registration process. Please wait for this email before attempting to sign in to BGE.com. Attempting to sign in before receiving the email will result in your User ID being “locked out” for 1 hour.
Have a recent BGE bill handy and follow all instructions very carefully.