Customer Care Center

Our Customer Care representatives are ready to serve you:

• Monday 8:00 a.m. through 12:00 midnight Friday.
• Emergency service is available 24 hours a day.
• Foreign-language interpreters are available.

Phone: 410.685.0123
Toll-Free: 800.685.0123
Fax: 410.234.7123

TTY/TDD (Maryland Relay Service): 800.735.2258

Your BGE gas and electric meters are precision instruments that measure how much energy you use. Because your bill is based on meter readings or estimations, our meters are monitored regularly by the Maryland Public Service Commission to ensure they are accurate.

You must know how to read your meter in order to submit your meter reading.