BGE meter readers use hand-held computers to read meters on or around the same date every month. Our meter readers wear BGE uniforms and carry identification to show you upon request. If you have any doubts about someone who claims to be a BGE meter reader, obtain the meter reader's employee number from his or her badge and call us for verification:

Customer Care Center

Our Customer Care representatives are ready to serve you:

• Monday 8:00 a.m. through 12:00 midnight Friday.
• Emergency service is available 24 hours a day.
• Foreign-language interpreters are available.

Phone: 410.685.0123
Toll-Free: 800.685.0123
Fax: 410.234.7123

TTY/TDD (Maryland Relay Service): 800.735.2258