Estimated Bills
Occasionally, unusual circumstances, such as severe weather, bad road conditions, locked gates, and unfriendly dogs, prevent our meter readers from reading your meter. When this happens, we will estimate your bill based on the energy you've used in the past, the time of year, etc. The next meter reading will give us an exact figure of your usage. We will then adjust your bill to reflect any amount over or under our estimate. Your bill will always indicate when it has been estimated.

You can help avoid estimated bills by:

• Trimming shrubs and brush in front of meters.
• Not building decks or additions in front of, on top of or around meters. Instead, call us about options for moving your meters.
• Keeping dogs away from the meter reader's path to the meter.
• Allowing a three-foot clearance for mature shrubs and trees when planting near a meter.
• Making sure your house number is posted prominently.