- Can I opt out, or choose not to have a meter installed?
- In January, the Maryland Public Service Commission (PSC) issued an order that Maryland utilities should provide customers with an additional option related to the installation of smart meters in their homes.
- What is the status of the cost to opt-out?
- Click the "More" link below for the full content.
- Why should customers have to pay if they don’t want a smart meter?
- If customers determine that they do not want a smart meter, there are operating costs related to supporting this option, including maintaining a manual meter-reading staff and a dual billing system as well as the need for IT system modifications and increased customer support. The PSC has determined that customers should bear the appropriate costs for these additional operations that are outside of the utilities’ plans for the current system upgrade.
- Why does BGE recommend that customers who want to opt out retain their current meter, instead of getting a smart meter that operates with lower radio frequency?
- Providing customers with smart meters that operate outside of the system we are currently building will come at a higher cost to customers as special technology must be set up to support this option.
- Why do the costs vary for opting out?
- The costs are based on the related operating costs to support alternative options to the smart meter, which will vary depending on how many customers choose different options. Customers who opt out may start out paying a particular rate, which may change later on.
Depending on the level of participation, it’s possible that the opt out rates will not cover all of the operational costs associated with opting out. As a result, BGE would need to recover those costs from the BGE customer base in order to be fully compensatory.
- When will the PSC make a decision?
- In our April 26 filing, BGE asked the PSC for expedited consideration of our proposal so the utility can initiate the complex process of implementing an opt out program. We will now await a response from the PSC. As soon as a decision is made, BGE will communicate the decision to all customers and explain their options and next steps if they choose to opt out.