We understand that a power outage can make this already challenging time even more difficult. When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE crews are following CDC guidance for social distancing and personal protection while working as safely and quickly as possible to restore power. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE’s free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
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It is the policy of BGE to provide all customers access to its goods, services, and facilities, regardless of disability status. BGE is committed to providing reasonable accommodations to customers with disabilities and strives to ensure access to all customers.
Questions about accessibility and requests for reasonable accommodations may be directed to BGE’s ADA Coordinator at WebsiteAccessBGE@exeloncorp.com or by telephone at 1-800-233-8442.
BGE has taken steps to make its website accessible to individuals with disabilities. If you experience difficulty accessing information on BGE’s website, please send an email to WebsiteAccessBGE@exeloncorp.com or call 1-800-233-8442. In your communication, please specify the URL (address) of the website and the nature of the accessibility issue.
BGE’s website contains links to webpages hosted by third parties. BGE does not make representations with regard to third party website accessibility and is not able to remediate accessibility barriers on such websites.