Justin Mulcahy, BGE Communications Manager
Utility scammers may call you or they may come to your door. The angle of the scam may change, but the tactics remain the same — pressuring customers to turn over personal information and money.
We are committed to educating our customers and putting a stop to scamming. Periodically we see increases in reports of individuals calling our customers and falsely claiming that utility service will be disconnected unless an immediate payment is made.
Impersonators then direct customers to buy a prepaid credit card and call back with the card number or other personal banking or utility account information.
Scammers also use a tactic called "caller ID spoofing" to manipulate the displayed phone number so that it appears on your phone's caller ID as a BGE number.
BGE has also investigated reports of supplier switching. In this scam, individuals obtain utility account information and change a customer's energy supplier without their knowledge.
These are the lengths scammers go to now. So, please stay alert.
Don't get scammed! Take these extra precautions:
The safety of our customers and employees is a top priority.
For more information on scams and utility imposters, click here.
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