Customer bills will increase effective with usage starting on Feb. 1, 2022 and as authorized by the Maryland Public Service Commission will be partially reduced by certain tax benefits. With the rate adjustment and offsets approved by the PSC, the average residential electric bill will increase by $3.28 per month and the average residential natural gas bill will increase by $2.40 per month. See bge.com/myp for details.
Our team aims to deliver a premiere experience to large commercial and industrial customers through industry expertise and enhanced concierge services.
We are seeing an unfortunate increase in energy-related scam attempts. We want to help protect you from these scams.
Join us for our inaugural customer spring expo to explore innovation, enhanced reliability and smart technologies.
BGE offers outdoor lighting solutions to fit your needs – and reduce your operating costs.
BGE Now features stories about BGE’s people, programs, and projects in the communities we serve throughout central Maryland.
The EVsmart Program fuels progress on Maryland’s Air Quality and Chesapeake Bay goals, which include having 300,000 zero-emission vehicles on the road by 2025. BGE’s EVsmart® Program gives customers the rebates, tools and information they need to charge faster, smarter and more conveniently than ever before.
Green Power Connection is BGE’s process and team of experts, available for customers interested in generating their own electricity and connecting with the energy grid.
The BGE Smart Energy Savers Program provides energy-saving solutions, incentives, and programs for business customers of all sizes.
BGE is a leading supplier for outdoor lighting solutions in central Maryland. From design to installation and maintenance, BGE can assist with new construction, renovations, expansions, and upgrades where additional security or illumination and beautification of your property may be needed. Let us provide you with information on competitive prices for lighting solutions, poles and fixtures.
If you smell natural gas or see downed power lines, leave the area immediately. For natural gas emergencies call 1-877-778-7798. For downed power lines call 1-877-778-7798.
BGE offers many ways to receive and pay your bill. BGE maintains separate gas and electric service tariffs under the jurisdiction of the Maryland Public Service Commission.
By creating an online account, you can set up agreements with BGE to provide uninterrupted electric service to the properties you manage. It only takes a matter of minutes!
If your electric power is interrupted, be sure to report the outage to us right away at 1-410-685-1400 or 1-800-685-0123.
For outage restoration status, please contact Business Account Service at 1-410-209-1959 or your contact your LCS Representative.
Contact the Customer Communications Center at 1-410-685-1400. Then, ask the representative to contact a BGE Supervisor who will notify the on-call BGE Account Executive.
If your location is experiencing recurring reliability or power quality issues (voltage irregularities or other issues impacting your BGE service), please contact your LCS Representative to initiate a reliability investigation.
BGE is committed to helping our customers understand the importance of natural gas safety. Gas is colorless, tasteless, and odorless in its natural state. Therefore, BGE puts mercaptan, a safety additive in natural gas to give it a rotten egg odor and make it easier to detect.
If you smell gas inside or outside, leave the area immediately and call 911 or BGE. Emergency gas service calls are answered 24/7. A service person will respond quickly, free of charge.
Remember, don’t use matches, or turn anything on, even a cell phone. Even buildings that don’t use gas can experience gas leaks from outdoors.
A Gas Production Day (GPD) is a gas day when BGE anticipates engaging in peak shaving activities. Peak shaving is an activity where BGE manages increased demand for natural gas by utilizing our Liquefied Natural Gas (LNB) or propane facilities to inject more gas into our distribution system.
GPD activities affect all customers on the Daily Metered program (Rate Schedule C-Non-Standby and interruptible
Schedules IS and ISS). You can still use the natural gas that your supplier is going to deliver to BGE, but we recommend that you inform your supplier of any anticipated gas usage increases to avoid significant gas imbalances and penalties.
Customers are contacted via automated phone call, fax and email regarding GPDs.
A Gas Distribution System Interruption (GDSI) is an interruption of all or a portion of Schedule IS (Interruptible Large Volume Service) and Schedule ISS (Interruptible Small Volume Service) customers due to gas distribution system operational constraints.
The interruption may be a result of weather-related and/or gas distribution system operational conditions that could adversely impact BGE’s ability to serve its Firm Service customers. Rate Schedule IS and ISS customers that contracted for Optional Firm Service Delivery Service (OFDS) can use up to the specified volume.
Customers are contacted via fax, email and automated phone call, and will receive a personal call from their BGE Account Representative regarding the GDSI.
Find your next location, submit your service requests and view real-time project status.
Contact us immediately to report scams or theft, and take steps to protect your account.
Always call 811 at least two full business days before you dig. Prevent damage or injuries.
The county or municipality should complete and email the Road Closure spreadsheet.