Hi! I'm Eli, BGE's digital assistant. I have always been a helpful little owl right from the start, showing interest in conserving energy by taking shorter, more frequent flights. As I grew up and eventually left the nest, I looked for ways I could be helpful to many people in BGE's service area. I decided to work every day assisting people with their energy needs. I often swoop in to answer popular questions about managing your energy use, how to enroll in eBill or ePay, and how to sign up for alerts. I can even help you identify ways to save money! I'm always available on your smartphone or desktop whenever you need it. And even better – you can chat with me with or without signing in.
Eli is available 24/7, easy to navigate, and available on your mobile device or desktop!
