We are currently experiencing an issue with our automated phone system. For a gas or electric emergency, please call 1-800-685-0123. To make a payment by phone, please dial 833-209-5245 to be connected to our automated bill payment system. If you would like to reach a BGE customer care representative, you can schedule a call back through MyAccount by clicking the “Schedule a Call” option at the bottom of the screen, after logging in. All of BGE's online self-service tools are also available on the BGE website or the BGE mobile app. Thank you for your patience while we work to resolve this issue. We apologize for the inconvenience.
BGE offers programs and services to help those in need, including energy assistance, help for customers with special needs, and ways for neighbors to help neighbors.
Our Assistance Finder is easy to use and delivers personalized recommendations that best meet your needs.
Learn how to help your neighbors via gift payments, the Fuel Fund and more.
If you are having difficulty paying your utility bill, we may be able to help.
State-funded programs are available to help you manage your energy bills.
A non-governmental organization that aims to be a lifeline for Maryland neighbors struggling with a home utility hardship.
Explore programs administered by the Maryland Department of Housing and Community Development (DHCD).
If eligible, you may extend your bill due date by up to 30 calendar days.
Services for customers with a serious illness or who are on life support.
Designate a third party to receive copies of notices on your behalf.
Set Notifications
My Account puts you in control, making your life a little easier.
Take Your Account Online
Stay vigilant and avoid being the victim of a scam or energy-related fraud.
Protect Yourself
Community based organizations can receive free resources to educate members about OHEP, Fuel Fund and other BGE programs. View Details
