When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE's free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
If you smell natural gas, leave the area immediately and call BGE at 1-877-778-7798 or 1-800-685-0123.
For downed power lines, stay away from the area and call BGE at 1-877-778-2222 or 1-800-685-0123.
Representatives are available 24 hours a day, 7 days a week.
Find contact details for customer service, assistance programs and more.
Use our online form to contact us with general questions.
Our social media team is here to help. Post or tweet at us.
Get the FREE mobile app and manage your account on the go.
Find helpful information on service, billing, energy efficiency and more.
Protect yourself against utility worker imposters and energy theft.
We are here to assist you should you need to file a property damage claim.