Customers are currently unable to view usage details on BGE.com. Our technical team has been notified and working to resolve the issue as quickly as possible. We apologize for the inconvenience.
In order to be eligible for an extension, a customer must be in good standing and current on their BGE bills at the time of the request. BGE cannot permanently change a customer’s billing date since it is dependent on the timing of their meter reading. A due date extension request can be made again 90 days after the initial request as long as the customer has paid the bill by the extension date.
To request a due date extension online,
login to BGE.com/MyAccount. If you’re eligible for an extension, the button will be visible and clickable. Follow the prompts to complete the request. You can also request an extension by following the customer self-serve options when calling the BGE contact center.