When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE's free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
Theft of gas or electricity is dangerous and against the law. Tampering with utility lines or meters or installing illegal connections creates dangerous conditions for building occupants and neighbors. If you know of or suspect any gas or electric thefts,
call our BGE Energy Theft Hotline at
1-800-417-0294. You do not have to give your name; all information will be kept confidential.
A $200 fee will be charged where tampering is confirmed. Customers will also be responsible for the service used and the cost of repairs in the event tampering causes damage to BGE property. If utility equipment has been tampered with or if utility service is unsafe, it may be disconnected without notice.