We understand that a power outage can make this already challenging time even more difficult. When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE crews are following CDC guidance for social distancing and personal protection while working as safely and quickly as possible to restore power. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE’s free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
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Contact us immediately if you need to report a scam, have experienced identity theft or would like to learn more about protecting your account.
Be aware of suspicious individuals trying to gain access to your account information or home by posing as utility workers.
Tampering with utility lines or meters is both dangerous and illegal. Report energy theft to protect your community.
