We are currently experiencing an issue with our automated phone system. For a gas or electric emergency, please call 1-800-685-0123. To make a payment by phone, please dial 833-209-5245 to be connected to our automated bill payment system. If you would like to reach a BGE customer care representative, you can schedule a call back through MyAccount by clicking the “Schedule a Call” option at the bottom of the screen, after logging in. All of BGE's online self-service tools are also available on the BGE website or the BGE mobile app. Thank you for your patience while we work to resolve this issue. We apologize for the inconvenience.
BGE’s free mobile app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can pay your bill, report your outage, stay up-to-date on the restoration status, check your usage and more!
Additionally, customers with iOS Smart Watches can use the BGE wearable app to view three key areas of your account: power status, usage and current amount due.
Instant Info and Easy AccessFrom paying your full bill with one easy slide, reviewing your usage at a glance and seeing what’s new with BGE, the Home screen has everything you need on the go.
Manage Your AccountHere you can check out your current bill, make a payment, review your account history, sign up for AutoPay, Budget Billing and even go paperless.
Our Records Indicate Your Power Is…You won’t get caught in the dark again! Check your outage status, report an outage and view the outage map, all in one convenient location to keep you up-to-date on your power status.
Keeping You in the KnowStay up-to-date by receiving notifications around outages, when your bill is ready or due and more, all managed through your alerts section.
Download the mobile app through the App Store or Google Play and sign in to your account to start reaping the benefits of the BGE app today!