When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE's free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
BGE offers ways to manage and receive your bill.
Enjoy a consistent and predictable monthly payment throughout the year that eliminates monthly or seasonal variation. Budget Billing spreads costs evenly month to month by charging a pre-arranged amount with each bill.
Paperless eBill is a fast, easy, secure, and FREE way to eliminate your paper bill and receive and pay your bill online.
You may be eligible for our Bill Extender Plan if you live on a fixed income, such as Social Security, Disability, V.A. benefits, Supplemental Security Income (SSI), Family Investment Program (FIP) or a pension. For qualified customers, this plan extends utility bill due dates to work with your benefits. For more information, or to sign up, call 1-800-685-0123 or Contact Us.
Turning off gas and electric service because bills went unpaid is a last resort. To help you avoid any unnecessary disruptions in service, especially if you are ill, disabled or away from home, you can designate a responsible adult as a third party to receive a copy of any turn-off notices. For more information, or to sign up, call 1-800-685-0123 or Contact Us. You can also access an enrollment form that can be printed out and mailed:
Third Party Notification Form
