We understand that a power outage can make this already challenging time even more difficult. When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE crews are following CDC guidance for social distancing and personal protection while working as safely and quickly as possible to restore power. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE’s free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
We've made your BGE bill simple and easy to understand thanks to customer feedback.More organized. Detailed consumption data is easier to find. More visually appealing. Simple, colorful graphics provide a quick overview.More concise. Amount due, due date, and usage totals are always prominent.LEARN MORESelect from some of our helpful resources below:
Gas & Electric Customer Sample Bill: Click on items marked with a to view a description.
A graphic chart explaining customer Electric Usage for the month. This includes a breakdown of elements such as BGE Electric Delivery, Taxes & Fees, and Electric Supply. Green is used for the Electric Usage chart. Dark gray font is used for taxes and fees. p>
A graphic chart explaining customer Gas Usage for the month. This includes a breakdown of elements such as BGE Gas Delivery, Taxes & Fees, and Gas Supply. Blue is used for the Gas Usage chart. Dark gray font is used for taxes. p>
A graphic chart explaining other customer charges and credit for the month. This gray chart is used for breaking down other charges and credit, where applicable. p>
The Bill Summary includes important customer information. This is where customers may also find, bill issued date, payments received, outstanding balance, current billing period charges, and any late charges that could be applied if you bill is not paid by the due date. p>
The Payment Stub includes your customer account number, due date and total amount due. Send this portion of the bill in with your check or keep for your records when paying by other methods. p>
The BGE Contact Information portion of your bill includes important information on how to contact BGE. This includes our website, customer service lines, and mailbox. p>