We understand that a power outage can make this already challenging time even more difficult. When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE crews are following CDC guidance for social distancing and personal protection while working as safely and quickly as possible to restore power. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE’s free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
In order for BGE to work efficiently with you, we recommend organizing your construction project into four separate phases.
In each phase, you'll see how the process flows chronologically and what is expected. For specific instructions on the Residential or Commercial & Industrial (C&I) construction project process, please check out our
Documents & Guides or the
Your BGE representative will be working with you throughout the four phases and can answer any questions you have. If you need immediate help during the Construction/Restoration phase, call BGE at