When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE's free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
Your energy service is divided into two parts; supply, the cost of the gas and/or electricity, and delivery, transportation of the energy.
Delivery is a regulated service which means that BGE will continue to deliver gas and/or electricity to all customers. This also means that BGE is responsible for the wires, poles and outage restoration regardless of supplier. Since BGE delivers to all of the central Maryland service area, its costs and policies are regulated by the Maryland Public Service Commission (PSC).
However, supply is not a regulated service. Energy suppliers that are licensed by the Maryland Public Service Commission and registered with BGE can become your supplier. This gives you the choice and allows you to shop for the best energy rates and terms—if you wish.
BGE has a list of approved suppliers so you can make an easy switch.
You can choose to purchase your gas or electricity supply from BGE at a price approved by the Maryland PSC.