BGE is actively monitoring the remnants of Hurricane Ian. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE’s free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
If I am adding additional natural gas appliances to my home, will the existing
gas service equipment meet increased demand?
Visit our Construction & Remodeling section to request to install new gas/electric service, increase your electric service, or
relocate your gas/electric service.
What happens after I submit the service application and the load information
Your job will be assigned to a BGE Representative who will contact you about
your project. You may have to supply additional information to ensure we are
able to provide you with a standard level of service. A standard level of
representative will provide you with a Service Request and/or Work Order number. The Work Order number is our primary
mechanism for tracking the status of your project. Please refer to this number
when making inquiries.
How much notice does BGE need to install an underground gas or electric service
to my new house?
The entire process, which includes initiation, design, site readiness and
construction, can take between 4 and 12 weeks, depending on the scope of work,
permitting requirements and weather conditions. For this reason, it is important
to contact BGE by submitting a Service Application as early as possible in your
planning process (e.g., permitting stage).
How do I upgrade or relocate my existing service?
Electric First, contact a licensed electrician. It will be necessary for your
electrician to obtain an electrical permit for wiring changes to your equipment.
Second, submit a Service Application to BGE with a drawing reflecting the new
gas/electric location for the relocated service. Third, ensure your electrician
contacts us to set up an appropriate order for changing your existing service.
After your electrician has completed wiring changes, he will contact the
electrical inspection department of your local jurisdiction for an inspection.
When that inspection has been approved, the local jurisdictional inspection
department will send us certification, which ensures your wiring meets code.
Once we receive certification, BGE can complete your wiring connection at the
meter. For safety precautions, we will require access to your panel box. Gas The
same scenario applies when increasing/upgrading your gas service. Your first
call would be to a licensed plumber who will obtain a permit with the plumbing
Does BGE install underground telephone, outdoor lighting, and cable TV with
Yes, we often do. BGE has agreements with many of these service providers. Just
note your interest on your service application.
If I am developing a new townhouse community, what consideration should I give
to BGE for service and metering?
You will need to pay close attention to BGE's Conditions of Supply and Location
of Gas and Electric Meters, referenced in the BGE Metering Manual.
These areas detail what responsibilities you have in allowing adequate room for
our gas and electric equipment. A BGE representative will work closely with you
to ensure that the area dedicated to BGE metering is clearly agreed upon by you
and BGE. Please provide BGE with any architectural drawings that you may have as
early as possible. Final design drawing must be signed and returned to BGE
before work will begin.
What information is required to request service?
Full address (street number and name) of project location Company legal name (if
applicable) Contact information Phone number(s) where the contact(s) can be
reached Name of development and lot number (developers only) Type of service
requested (gas, electric, new, relocation, temporary) Target completion date for
service Copy of your site plans (minimum scale of 1' = 100')
How soon will BGE contact me?
A BGE representative will call you within approximately 10 days after we receive
your service application.
What happens if the site is not ready for construction?