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Automatic Change Name (ACN) Program

Based on a written agreement between BGE and the landlord or property owner/manager, services are not turned off when tenants notify BGE of a request for service termination. Instead the gas and/or electric service is transferred to your name and the bills are sent to your mailing address. Landlords and property managers benefit in several ways:

  • The Service Application Charge is waived when properties covered by this program transfer into your name.
  • Heat remains available to protect your property during cold weather.
  • Service is available for post-occupancy repairs and renovation and for showing the property to prospective tenants.
  • BGE notifies property owners/managers when a tenant notifies BGE of a request for service termination.

We notify you of the transfer by mail, which usually takes three business days. For properties not covered by the Automatic Change Name Program, meters are turned off when a tenant calls to discontinue service, unless contact to BGE is made to begin service at the property.

Enroll in the ACN Program Online >

 ACN Contract Application

Additional Online Services for ACN Program Participants

Landlords and property owners/managers who are ACN Program participants can do the following online by using Property Manager Online Services (PMOS):

  • Submit a tenant's application for service and track the application’s status
  • Submit requests to add or delete properties from the ACN Program
  • Submit requests to change bill to mailing address for their properties
  • View annual consumption history for each property enrolled
  • View account holder status and effective date for each property
  • View payment information for accounts currently in their name
  • View and print current and previous bills for properties currently in their name
  • View service order information when tenants advise BGE that they are vacating, replacing paper notifications sent by mail.

To use these online services, BGE must assign you a Property Manager ID Number (PMID #).

Sign Up for Property Manager Online Services

After your ACN Program account is processed and you wish to use our Property Manager Online Services, please Contact Us. Include:

  • Your company name
  • One of your automatic change name property addresses
  • A daytime contact telephone number

Once we receive your request, your PMID # will be sent to you via letter to your mailing address on record.

If you have your PMID #, Sign Up now

 

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