We understand that a power outage can make this already challenging time even more difficult. When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE crews are following CDC guidance for social distancing and personal protection while working as safely and quickly as possible to restore power. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE’s free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
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Landlords and property managers can establish an agreement with BGE under the Automatic Change Name (ACN) program that provides uninterrupted service between tenants. This will automatically place billing in your name after a tenant leaves a premise, and ensure continuous service.
To sign up for the Property Manager Online Services (PMOS) portal, please send a email directly to PropertyManagers@bge.com, with the subject PMID request and include the following information:
BGE will assign you a PMID # and mail it via letter to your address on record so you can then register for your PMOS portal account.
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By creating an online account, you can set up agreements with BGE to provide uninterrupted electric service to the properties you manage. It only takes a matter of minutes!
For more information on the Automatic Change Name Program, please email us directly at AutomaticChangeNameDesk@bge.com.
For more information on the Property Manager Online Services (PMOS) portal, please email us directly at PropertyManagers@bge.com.