When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE's free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
Automatic Change Name (ACN) Program
Based on a written agreement between BGE and the landlord or property owner/manager, services are not turned off when tenants notify BGE of a request for service termination. Instead the gas and/or electric service is transferred to your name and the bills are sent to your mailing address. Landlords and property managers benefit in several ways:
We notify you of the transfer by mail, which usually takes three business days. For properties not covered by the Automatic Change Name Program, meters are turned off when a tenant calls to discontinue service, unless contact to BGE is made to begin service at the property.
Enroll in the ACN Program Online >
Note: BGE no longer accepts paper applications to ensure timely and accurate processing of your application. Please allow a minimum of 10 business days to
process your request. For questions about the program or the online application, please email us directly at AutomaticChangeNameDesk@bge.com
Landlords and property managers can establish Automatic Change Name (ACN) agreements with BGE that provide uninterrupted service between tenants. This will automatically place billing in your name after a tenant leaves a premise, and ensure continuous service.
When registering for ACN you may be required to provide a Social Security Number or Tax ID. If the Tax ID cannot be verified you will need to provide an SS4 or 147C Letter which is compliant with the IRS.
Landlords and property owners/managers who are ACN Program participants can do the following online by using BGE's Property Manager Online Services (PMOS) portal:
sign up for the PMOS portal, please send a email directly to PropertyManagers@bge.com,
with the subject PMID request and incldue the following information:
BGE will assign you a Property Manager ID Number (PMID #) and mail it via letter to your address on record.
When you receive your PMID #, please register below
By creating an online account, you can set up agreements with BGE to provide uninterrupted electric service to the properties you manage. It only takes a matter of minutes!
Your online account offers you many ways to view and manage your continuous service agreements. Already have an account? Sign in now!
For more information on the
Automatic Change Name Program, please email us directly at AutomaticChangeNameDesk@bge.com.
For more information on the
Property Manager Online Services (PMOS) portal, please email us directly at PropertyManagers@bge.com.