We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship.
Estamos monitoreando de cerca la pandemia de COVID-19, y estamos aquí para ayudar a los clientes a través de dificultades financieras temporeras o extendidas.
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BGE gives customers a choice in their energy suppliers. If no choice is made, BGE chooses an alternative electricity supplier. This supplier is called Standard Offer Service (SOS) that charges customers for their electricity use as approved by the Maryland Public Service Commission.
Customers have the option of purchasing natural gas and electricity from third party suppliers who may offer rates lower than BGE’s Standard Offer Service. For customers who choose a third party supplier, BGE remains the energy delivery company and will continue to respond to power outages and other emergencies.