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For Immediate Release

Contact

Justin Mulcahy

Justin.mulcahy@bge.com

BGE Crews Mobilized Throughout Central Maryland as Snowfall Continues from Nor’easter Toby

BALTIMORE (March 21, 2018) – BGE continues to closely monitor weather forecasts and remains fully mobilized to respond to the effects of Nor'easter Toby as it moves through the mid-Atlantic region Wednesday. The forecast calls for continued heavy snow today throughout BGE's service area.  Heavy snow accumulation on trees and power lines remains a concern. As a result, BGE field and support personnel are mobilized, including tree crews, and are responding to limited outages caused by the storm so far.

In addition to BGE's 3,200 employees, assistance has been secured from contractors and out-of-state utility crews to supplement storm response efforts. Contractors from BGE's Exelon sister utility ComEd in Illinois have been dispatched to assist in the mid-Atlantic. Assistance is also being provided from utility contractor crews from Indiana, Kentucky and Tennessee. Industry coordination continues with energy companies outside the region who are able to provide support to companies in the storm's wide path.  BGE has crews working from service centers throughout central Maryland and has a supplemental staging area at Ripken Stadium in Aberdeen prepared for any arriving external crews.  In addition to the fully mobilized BGE Storm Center, a regional command center in Odenton is also set up.  

BGE asks all customers, including those with smart meters, to report their outage. Outages may be reported online at BGE.com and via BGE's free mobile app available at the Apple Store or Google Play. Customers may also report outages and downed wires by calling 877-778-2222, on BGE.com and through mobile devices. To sign up for email and text notifications, visit BGE.com/alerts.

Customers can find information on preparing for winter weather and other emergency events at the storm center on BGE.com, as well as storm preparation information and restoration progress via BGE's social media sites Twitter and Facebook.

Customers with special needs, such as those who may be elderly, disabled or dependent on electricity for medical equipment, should have alternate arrangements in place should they experience an extended power outage.

BGE's restoration priorities are public safety issues and critical facilities, such as 911 centers, hospitals and pumping stations. Then restoration is generally scheduled so that the greatest number of customers can be restored as quickly and as safely as possible. However, in cases of extended power outages, consideration is also given to customers who have been without service for the longest.

Clearing fallen tree debris and icy, snowy roads, can be factors in restoration progress.

BGE requests that customers identify the location of outside utility equipment such as natural gas or electric meters that could be covered in snow and may be susceptible to damage from snow shovels and mechanized snow removal equipment. Please keep outside meters and exhaust vents for gas appliances clear of ice and snow. Use a broom or brush to gently clear the area around the meter of anything blocking it, including debris, ice and snow. Do not melt ice or snow on meters with a heat source, and do not chip or scrape ice. These methods can damage or break the meter. It is also important to remove icicles that hang over the meter and can drip freezing water that may damage equipment.

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BGE, founded in 1816 as the nation's first gas utility and headquartered in Baltimore, is Maryland's largest natural gas and electric utility. The company's approximately 3,200 employees are committed to safe and reliable power delivery to more than 1.25 million electric customers and more than 650,000 natural gas customers in central Maryland, as well as enhanced energy management, conservation, environmental stewardship and community assistance. J.D. Power's 2017 Electric Utility Business Customer Satisfaction Study SM ranked BGE highest in customer satisfaction with business electric service in the east among large utilities. The company also has an estimated annual economic impact of $5 billion of output in its service area, supporting more than 9,500 local jobs and producing $923 million in labor income. BGE is a subsidiary of Exelon Corporation (NYSE: EXC), the nation's leading competitive energy provider. Like us on Facebook and follow us on Twitter, YouTube  and Flickr.

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