For Immediate Release
BALTIMORE (Jan. 14, 2019) – – BGE recently energized a major substation in Baltimore City, part of the company's ongoing commitment to delivering safe, reliable, and affordable service to its customers. The new Camp Small Substation will enhance electric service for nearly 40,000 customers in northwest Baltimore City.
"Modernizing the energy grid is one way we ensure safe and reliable service for our customers. We appreciate the support we received from the City of Baltimore, our customers, and other key stakeholders to bring this reliability project online," said Stephen Woerner, BGE's president & COO. "This substation will allow us to meet future growth in demand for electricity, retire aging equipment, and strengthen our ability to respond to future outages."
Substations transform electricity from higher voltages produced at power plants to the lower voltages used in homes, schools and businesses. The Camp Small Substation will help significantly decrease the risk of localized outages and improve the power quality for customers in the area.
BGE invested approximately $1.1 billion in electric system operations and maintenance and through infrastructure improvements in both 2017 and 2018. In total, the company has invested $8 billion in gas and electric infrastructure since 2002 and will invest $5.3 billion during the next five years. These investments and system enhancements have benefitted customers who have seen system-wide reliability improve by approximately 20 percent since 2010.
BGE, founded in 1816 as the nation's first gas utility and headquartered in Baltimore, is Maryland's largest natural gas and electric utility. The company's approximately 3,200 employees are committed to safe and reliable power delivery to more than 1.25 million electric customers and more than 650,000 natural gas customers in central Maryland, as well as enhanced energy management, conservation, environmental stewardship and community assistance. In the J.D. Power 2017 and 2018 Electric Utility Business Customer Satisfaction Study SM BGE was ranked Highest in Customer Satisfaction with Business Electric Service in the East among Large Utilities. In addition, in the J.D. Power 2018 Gas Utility Business Customer Satisfaction Study SM BGE received Best in Customer Satisfaction with Business Natural Gas Service in the East. The company also has an estimated annual economic impact of $5 billion of output in its service area, supporting more than 9,500 local jobs and producing $923 million in labor income. BGE is a subsidiary of Exelon Corporation (NYSE: EXC), the nation's leading competitive energy provider. Like us on Facebook and follow us on Twitter, YouTube and Flickr.
Baltimore Gas and Electric Company (or "BGE") received the highest score in the East Large segment of the 2018 Electric Utility Business Customer Satisfaction Study and the East Region of the 2018 Gas Utility Business Customer Satisfaction Study of electric and gas utility customer satisfaction among business customers. Visit jdpower.com/awards