For Immediate Release
BALTIMORE (Jan. 18, 2018) – Between Dec. 25, 2017 and Jan. 8, 2018, high temperatures in central Maryland were 35 percent colder than normal for that same period last year , causing BGE customers to use more energy as heating systems worked harder. According to the National Weather Service, Baltimore set a record for the coldest first week of January with an average temperature of 15.2 degrees.
During the first week of January, BGE recorded three of its top 10 highest natural gas customer-use days in the company's history and PJM, the mid-Atlantic's electric grid operator, saw two of its 10 highest winter electricity-use days.
Customers have a number of options to manage accounts to help offset the period of extreme cold. BGE is offering to accelerate customer enrollment into the company's Budget Billing program, which averages payments over a 12-month period to help spread costs of higher usage months throughout the year. Typically, the enrollment process takes a full billing cycle. Budget Billing is available to customers who have up to $500 in arrearages. In addition, customers who are in good standing and current on their accounts may request a due date extension for more time to pay their bill.
More information on these and other options are available in the MyAccount section of BGE.com under Billing Options and Assistance Programs. In addition, customers who seek further assistance can call 2-1-1 Maryland.
Despite the frigid start, BGE reminds customers to save energy and balance against periods of higher use by following these simple energy-saving tips:
For customers who want to help others with their energy bills with gift payments, or through the Fuel Fund of Maryland and the Dollar Donation Fund, please visit BGE.com under Assistance Programs.
BGE, founded in 1816 as the nation's first gas utility and headquartered in Baltimore, is Maryland's largest natural gas and electric utility. The company's approximately 3,200 employees are committed to safe and reliable power delivery to more than 1.25 million electric customers and more than 650,000 natural gas customers in central Maryland, as well as enhanced energy management, conservation, environmental stewardship and community assistance. J.D. Power's 2017 Electric Utility Business Customer Satisfaction Study(SM) ranked BGE highest in customer satisfaction with business electric service in the east among large utilities. The company also has an estimated annual economic impact of $5 billion of output in its service area, supporting more than 9,500 local jobs and producing $923 million in labor income. BGE is a subsidiary of Exelon Corporation (NYSE: EXC), the nation's leading competitive energy provider. Like us on Facebook and follow us on Twitter, YouTube and Flickr.