For Immediate Release
High wind could bring trees and tree limbs down onto power lines causing outages
The company is mobilizing support and field personnel in advance of forecasted weather front, positioning crews to respond as safely and as quickly as possible should outages occur
BALTIMORE (March 12, 2014) — Baltimore Gas and Electric Company (BGE) has begun the process of preparing and mobilizing field personnel, customer contact center and support employees in advance of an approaching weather system, forecasted to bring rain, high wind and wind gusts to its central Maryland service area throughout this evening and Thursday. The storm could include sustained winds of up to 30 miles per hour and wind gusts of up to 50 miles per hour. High wind conditions combined with saturated ground could bring whole trees and tree limbs down onto power lines and other electric delivery equipment causing outages. With any impending storm, BGE reminds its customers to take the time now to make preparations for their families and homes.
“BGE has taken steps to prepare our field crews and increase the number of its field personnel scheduled overnight, in advance of tonight’s forecasted storm,” said Carol Dodson, vice president and chief customer officer for BGE. “This allows us to position our crews throughout the service area so they are able to respond to weather-related outages as soon as it is safe to do so. Restoration work involving the removal of tree debris can be labor and time intensive and windy conditions could limit restoration work involving bucket trucks. We thank our customers for preparing in advance and for reporting downed wires and outages to BGE.”
The safety of BGE’s customers and employees is always the company’s top priority. Customers are reminded to stay away from downed power lines and report both outages and downed lines at 1.877.778.2222. Customers may also report power outages from mobile phones and devices through the company’s mobile website at bge.com. An enhanced power outage map is also available through the mobile and full websites, and provides the general location and status of current electric power outages in BGE’s service area. Customers can view affected area(s), the number of customers affected by an outage, estimated time of restoration if available, and the status of the field crew assigned to repair the issue.
BGE encourages its customers and employees to proactively prepare for severe weather and the possibility of power outages and to take steps to ensure the safety of their families and property during service interruptions by taking the following steps: