For Immediate Release
Annual test cycles air conditioning and/or electric water heaters for PeakRewards participants
BALTIMORE, May 20, 2015 – Baltimore Gas and Electric Company (BGE) announced that it will
perform an annual test of the systems that cycle the central air conditioners and electric water heaters
of customers voluntarily enrolled in the PeakRewards programs. PeakRewards participants receive
bill credits by allowing their central air conditioner and/or electric water heater to be cycled during
periods of peak electricity usage. Last summer, PeakRewards participants received nearly $23 million
in bill credits.
“Each year, BGE carefully reviews all aspects of the PeakRewards program in an effort to
continuously improve our system operations and communications with our customers,” said Robert D.
Biagiotti, vice president and chief customer officer, BGE. “This annual test helps ensure our systems
and customers are prepared for the summer when cycling events are likely to be called.”
PeakRewards participants have received a letter informing them of the preseason test event and that
their central air conditioner (A/C) will be cycled up to their chosen level of cycling: 50, 75 or 100
percent. Customers enrolled in the BGE PeakRewards Electric Water Heater program and the Energy
Saver Water Heater Switch program will also be part of this preseason cycling event. During the
event, program participants will have power to their water heater interrupted and no additional hot
water will be produced for the duration of the event. Neither PeakRewards A/C nor Water Heater
customers will be able to override participation.
PeakRewards participants are notified of cycling events, including the preseason test, through a number
of channels. Notifications will be made by email for participants who have an email address on file
with BGE. Participants are also encouraged to sign up to receive event notifications by text message.
Text messages are an easy way to receive immediate notification about cycling events directly to a
mobile phone. To update contact information and notification preferences, customers should visit
bge.com/myaccount. Information about cycling events will also be posted to the PeakRewards Event
Central website, BGEsavings.com/PeakRewardsEvent.
To minimize the impact of the test, the preseason event has been scheduled to coincide with mild
temperatures between 10 a.m. and 2 p.m. on a weekday when many customers are less likely to be at
The more than 320,000 customers who participate in PeakRewards help reduce the likelihood of power
outages when electricity use is highest—normally summer days with extreme temperatures. During an
event, PeakRewards participants reduce BGE’s system load by approximately 428 MWs each hour; the
equivalent amount of energy produced by a medium-sized power plant.
For more information on how
to enroll in PeakRewards, visit BGEsavings.com or call 1-888-309-PEAK(7325).
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BGE, headquartered in Baltimore, is Maryland’s largest natural gas and electric utility, delivering power
to more than 1.25 million electric customers and more than 650,000 natural gas customers in central
Maryland. The company’s approximately 3,200 employees are committed to the safe and reliable delivery
of natural gas and electricity, as well as enhanced energy management, conservation, environmental
stewardship and community assistance. BGE is a subsidiary of Exelon Corporation (NYSE: EXC), the
nation’s leading competitive energy provider, with 2014 revenues of approximately $27.4 billion. Like us
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