For Immediate Release
Contact
BGE Communications
Media hotline: 410-470-7433
Final Update: Dec. 27, 2022 | 7:48 p.m.
As of 7:45 p.m., all BGE customers impacted by Winter Storm Elliott that began December 23, 2022, have now been restored.
BGE appreciates customers' patience as crews and contractors worked around the clock to restore service as safely and quickly as possible. The December 23 storm impacted more than 112,000 BGE customers, resulting in more than 1,500 repair jobs. Throughout the restoration of the storm, approximately 1000 additional external contractors assisted with restoration.
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Update: Dec. 26, 2022 | 10:45 p.m.
All BGE customers impacted by severe weather on December 23 are either restored or crews are currently on-site completing restoration work.
Most outages were caused by strong winds knocking down trees and tree limbs. BGE crews, contractors, and mutual assistance resources continue to work to restore service as safely and quickly as possible to customers who experienced outages throughout the weekend.
Restoration update
The December 23 storm impacted more than 112,000 BGE customers, resulting in more than 1,500 repair jobs. BGE remains in full storm mobilization and is continuing its all-hands response. Throughout the restoration of the storm, approximately 1000 additional external contractors assisted with restoration.
BGE appreciates customers' patience as crews work to restore power.
How customers can report outages BGE asks all customers to report their outage in any of the following ways 24 hours a day, 7 days a week:
To sign up for email and text notifications, visit BGE.com/alerts. Customers can track their outage through the BGE app or at bge.com. The company's interactive outage map also provides information about outages across the company's system.
Restoration priorities BGE's restoration priorities are public safety issues and critical facilities such as 911 centers, hospitals and pumping stations. Then restoration is generally scheduled so that the greatest number of customers can be restored as quickly and as safely as possible. In cases of extended power outages, consideration is given to customers who have been without service for the longest.
Downed wires: safety reminder As a reminder, fallen overhead power lines should never be approached or touched even if the lines do not appear to be live or sparking. Call BGE at 1-877-778-2222 to report fallen electrical lines, power outages and gas odors.
BGE crews and contractors continue to work around the clock to restore service as safely and quickly as possible. Most outages have been caused by strong winds knocking down trees and tree limbs.
The Dec. 23 storm impacted more than 112,000 BGE customers, resulting in more than 1,500 repair jobs. BGE remains in full storm mobilization and is continuing its all-hands response. Throughout the restoration of the storm, nearly 500 additional external contractors assisted with restoration. BGE appreciates customers' patience as crews work to restore power. How customers can report outages BGE asks all customers to report their outage in any of the following ways:
These reporting services are available 24 hours a day, 7 days a week. To sign up for email and text notifications, visit BGE.com/alerts. Customers can track their outage through the BGE app or at bge.com. The company's interactive outage map also provides information about outages across the company's system. Restoration priorities BGE's restoration priorities are public safety issues and critical facilities such as 911 centers, hospitals and pumping stations. Then restoration is generally scheduled so that the greatest number of customers can be restored as quickly and as safely as possible. However, in cases of extended power outages, consideration is also given to customers who have been without service for the longest. Downed wires: safety reminder As a reminder, fallen overhead power lines should never be approached or touched even if the lines do not appear to be live or sparking. Call BGE at 1-877-778-2222 to report fallen electrical lines, power outages and gas odors.
Update: Dec. 25, 2022 | 10:45 p.m.
The storm impacted more than 112,000 BGE customers, resulting in more than 1,500 repair jobs. BGE remains in full storm mobilization and is continuing its all-hands response. Throughout the restoration of the storm, nearly 500 additional external contractors assisted with restoration.
How customers can report outages BGE asks all customers to report their outage in any of the following ways:
These reporting services are available 24 hours a day, 7 days a week. To sign up for email and text notifications, visit BGE.com/alerts. Customers can track their outage through the BGE app or at bge.com. The company's interactive outage map also provides information about outages across the company's system.
Restoration priorities BGE's restoration priorities are public safety issues and critical facilities such as 911 centers, hospitals and pumping stations. Then restoration is generally scheduled so that the greatest number of customers can be restored as quickly and as safely as possible. However, in cases of extended power outages, consideration is also given to customers who have been without service for the longest. Downed wires: safety reminder As a reminder, fallen overhead power lines should never be approached or touched even if the lines do not appear to be live or sparking. Call BGE at 1-877-778-2222 to report fallen electrical lines, power outages and gas odors.
Update: Dec. 25, 2022 | 11:45 a.m.
The storm impacted more than 100,000 BGE customers, resulting in more than 1,500 repair jobs. Due to extensive damage and challenging restoration conditions, we anticipate the restoration process for some customers to continue through this weekend. BGE remains in full storm mobilization and is continuing its all-hands response. Throughout the restoration of the storm, we will have nearly 500 additional external contractors to assist with restoration.
BGE appreciates customers' patience as crews work to restore power. Restoration times may not be available in some cases and are based on current conditions and damage.
Update: Dec. 24, 2022 | 9:53 p.m.
BGE crews and contractors continue to work around the clock to assess the damage from Winter Storm Elliott and restore service as safely and quickly as possible. Most outages have been caused by strong winds knocking down trees and tree limbs.
How customers can report outages
BGE asks all customers to report their outage in any of the following ways:
Restoration priorities
BGE's restoration priorities are public safety issues and critical facilities such as 911 centers, hospitals and pumping stations. Then restoration is generally scheduled so that the greatest number of customers can be restored as quickly and as safely as possible. However, in cases of extended power outages, consideration is also given to customers who have been without service for the longest.
Downed wires: safety reminder
As a reminder, fallen overhead power lines should never be approached or touched even if the lines do not appear to be live or sparking. Call BGE at 1-877-778-2222 to report fallen electrical lines, power outages and gas odors.
Update: Dec. 24, 2022 | 5:07 p.m.
Community outreachBGE personnel will be present to engage with customers at the following locations: Baltimore CountyVilla Cresta Elementary School, 2600 Rader Ave., Parkville
Baltimore CityCahill Recreation Center, 4001 Clifton Ave.
Howard CountyRoger Carter Center, 3000 Milltowne Dr., Ellicott City
Update: Dec. 24, 2022 |1:25 p.m.
Community outreachBGE personnel will be present to engage with customers at the following locations: Baltimore County Villa Cresta Elementary School, 2600 Rader Ave., Parkville
How customers can report outagesBGE asks all customers to report their outage in any of the following ways:
These reporting services are available 24 hours a day, 7 days a week. To sign up for email and text notifications, visit BGE.com/alerts. Customers can track their outage through the BGE app or at bge.com. The company's interactive outage map also provides information about outages across the company's system. Restoration prioritiesBGE's restoration priorities are public safety issues and critical facilities such as 911 centers, hospitals and pumping stations. Then restoration is generally scheduled so that the greatest number of customers can be restored as quickly and as safely as possible. However, in cases of extended power outages, consideration is also given to customers who have been without service for the longest.
Downed wires: safety reminderAs a reminder, fallen overhead power lines should never be approached or touched even if the lines do not appear to be live or sparking. Call BGE at 1-877-778-2222 to report fallen electrical lines, power outages and gas odors.
Update: Dec. 23, 2022 | 9 p.m.
BGE continues to work to restore system damage from Winter Storm Elliott. Most outages have been caused by strong winds knocking down trees and tree limbs. BGE crews and contractors are working around the clock to assess the damage and restore power as safely and quickly as possible.
As of 9 p.m. we have restored service to nearly 54,000 customers, and 46,000 customers remain without power. The latest outage information, including total number and general locations, is available on the BGE.com outage map.
Due to extensive damage, we anticipate the restoration process will be a multi-day event. BGE is in full storm mobilization. Winter Storm Elliott is an all-hands response event for the company. BGE is securing nearly 250 external personnel through mutual assistance, adding to the increased company crews and external crews already supporting restoration efforts. This additional assistance was made available by BGE’s sister utility ComEd after the storm passed through the Midwest. Crews are staging at the Timonium Fairgrounds and BWI Airport.
BGE asks for customers’ patience as crews work to restore power. Restoration times may not be available in some cases and are based on current conditions and damage.
Update: Dec. 23, 2022 | 2:45 p.m.
Trees and tree limbs knocked down by strong, sustained winds on Friday have damaged electric equipment throughout BGE's service area. BGE crews and contractors are working to restore power for customers as safely and quickly as possible. In advance of adverse weather, BGE made plans to increase staffing and secured additional external crews. These extra resources are now fully deployed to assist in widespread restoration efforts.
As of 2:45 p.m. on Friday, Dec. 23, nearly 65,000 customers are without service, representing hundreds of restoration jobs in locations across central Maryland. The latest outage information, including total number and general locations, is available on the BGE.com outage map.
We appreciate customers' patience and understanding as we work to restore their service in the wake of this storm.
Downed power lines: reporting and safety
As a reminder, fallen overhead power lines should never be approached or touched even if the lines do not appear to be live or sparking. Immediately call BGE at 877-778-2222 to report the downed wire. If an overhead wire falls across your vehicle while you are driving, stay inside the vehicle and continue to drive away from the line. If the engine stalls, do not leave your vehicle, and warn others not to touch the vehicle or the wire. Call emergency services immediately.
About BGE
BGE is Maryland's largest natural gas and electric utility, providing safe and reliable energy delivery to more than 1.3 million electric customers and nearly 700,000 natural gas customers in central Maryland. The company was founded in 1816 as the nation's first gas utility and remains headquartered in Baltimore City to this day. BGE is a subsidiary of Exelon Corporation (Nasdaq: EXC), the nation's leading energy utility company. Engage with the latest BGE stories on bgenow.com and connect with BGE on Facebook, Twitter, Instagram, and YouTube.
