BGE crews are actively responding to power outages due to Tropical Storm Ophelia. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE’s free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
For Immediate Release
Contact
Rhea Lewis Marshall
rhea.marshall@exeloncorp.com
CHICAGO (Sept. 29, 2017) — In response to the devastation caused by Hurricane Maria and two earthquakes in Mexico, Exelon has donated $50,000 to the American Red Cross to assist in disaster relief areas. The largest utility by customer count, Exelon, through its operating companies, is contributing another $200,000 to organizations aiding in relief efforts.
Combined with donations following Hurricanes Irma and Harvey, Exelon has contributed $820,000 to support affected areas. The amount includes donations from company employees, who have contributed $160,000, matched dollar for dollar by the Exelon Foundation's Matching Gifts Program. Employee volunteers have also traveled to Houston to help rebuild homes. More than 2,000 crews and contractors from Exelon's utilities recently returned home after joining mutual assistance efforts to restore power to customers in Florida after Hurricane Irma.
"We are dedicating significant resources to the recovery of these regions devastated by recent natural disasters," said Chris Crane, Exelon president and CEO. "Exelon and our people will continue to offer our support for these long-term recovery efforts."
For power restoration efforts in Puerto Rico, the American Public Power Association (APPA) is working with the Puerto Rico Electric Power Authority to determine what operational resources are required. The current focus of all activity on Puerto Rico is centered on life safety operations and stabilizing the situation so that damage assessments and recovery can progress. The Edison Electric Institute and Exelon utilities are closely coordinating with authorities to assist as needed when damage assessments and conditions on the ground permit restoration.
To learn more about Exelon's initiatives to support communities, visit exeloncorp.com.
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BGE, founded in 1816 as the nation's first gas utility and headquartered in Baltimore, is Maryland's largest natural gas and electric utility. The company's approximately 3,200 employees are committed to safe and reliable energy delivery to more than 1.3 million electric customers and more than 680,000 natural gas customers in central Maryland. In the J.D. Power 2017, 2018, and 2019 Electric Utility Business Customer Satisfaction Studies SM BGE was ranked Highest in Customer Satisfaction with Business Electric Service in the East among Large Utilities. In the J.D. Power 2018 and 2019 Gas Utility Business Customer Satisfaction Studies SM BGE was ranked Highest in Customer Satisfaction with Business Natural Gas Service among utilities in the East Region. BGE is a subsidiary of Exelon Corporation (Nasdaq: EXC), the nation's leading competitive energy provider. Connect with BGE on Facebook, Twitter, Instagram, and YouTube, and engage with the latest BGE stories on bgenow.com.
Baltimore Gas and Electric Company (or "BGE") received the highest score in the East Region of the 2019 Gas Utility Business Customer Satisfaction Study and the East Large Segment of the 2019 Electric Utility Business Customer Satisfaction Study of gas and electric utility customer satisfaction among business customers. Visit jdpower.com/awards.