Customer bills will increase effective with usage starting on Feb. 1, 2022 and as authorized by the Maryland Public Service Commission will be partially reduced by certain tax benefits. With the rate adjustment and offsets approved by the PSC, the average residential electric bill will increase by $3.28 per month and the average residential natural gas bill will increase by $2.40 per month. See bge.com/myp for details.
What do I do if my power goes out?
How can I keep myself and my family safe during a storm?
For tips on how to stay safe during a storm, visit our Outage Readiness and Safety page.
Why doesn't my location show up on the outage map?
When will my power come back on?
What do I do if my lights are dim or flickering?
BGE's electrical system is designed to redirect power due to disturbances, such as when tree limbs make contact with power lines. To do this, the system quickly turns on and off, causing a flicker. Please give your power a few minutes to recover and then check your breakers. If you are still having an issue, report your dim or flickering status.
My family member uses medical equipment that needs electricity. What should we do to prepare for outages?
We know some customers have special needs due to age, disability, serious illness, or medical equipment that uses electricity. Making repairs safely and efficiently can take time. It’s important to have a backup plan in case of an extended power outage. Learn more about our restoration process.
How can I keep my food safe during an outage?
Visit our Outage Readiness and Safety page to learn more about keeping your food safe during an outage.
Will I be reimbursed for any damage or food loss?
BGE does not provide dry ice or reimburse for food loss due to a power outage. Please contact your homeowner's insurance company to file a claim.
Why does my neighbor have power and I don’t?
Your neighbors may be on a different electric supply line. If damage to our system is limited to your section of the power grid, it's possible for some of your neighbors to still have power.
What do I do if I see a downed wire?
Never approach a downed power line; always assume a power line is energized and extremely dangerous. Call us immediately at 1-877-778-2222 to report a downed wire.
What is BGE doing to prevent future outages?