Preparing for an Outage

Register for a My Account

Be prepared when outages occur. With a My Account, you can manage notifications you'll receive about outages. You can also access the Outage Tracker to monitor our restoration process and get updates on your estimated time of restoration.

Sign Up Now

Outage Readiness and Safety

While we do our best to prevent them, power and gas outages can happen. Make sure you’re prepared.

See Outage Preparation and Safety Tips

Outage Restoration Process

Get information about our restoration priorities and process after an outage.

Learn More About Power Restoration

Planned Outages

Stay in the know about any planned outages at your address.

Look Up a Planned Outage

Outage and Storm FAQs

Get answers to BGE's frequently asked questions about outages and storms.

Visit Outage and Storm FAQs

Stay Informed

Manage Outage Alerts

Customers automatically get text and email notifications with important outage information. To update how you receive these messages, visit My Notification Preferences.

Manage Alerts in the Preference Center

Download the Mobile App

Want up-to-date outage information through push notifications and easier outage reporting? Download the BGE mobile app.

App Store Google Play

Experiencing an Outage?

View Outage Tracker

Report an Outage

Report a Streetlight Outage

Visit Outage Map